Read what people are saying
about Precision Garage Door
Precision Garage Door of Jacksonvillehas received 6381 reviews, averaging 4.96 Stars:
Jacksonville, FL
Middleburg, FL
Technician Chad Martin very courteous and professional. Saturday April 20,2024 called at 7:30 am to say he'll be here at 8:am to fix my garage door! Needless to say everything was shot after 41years, Chad explained everything to me, what needs to be done that he could do everything in two hours.. Now have a very quite garage door and I thank you!! Chad Martin is the man had everything he needed on his truck he's a keeper for your company!!! Your company was the first one I called very prompt services I'll recommend your company and Chad to anyone that needs repairs!!!! Thank you again, Lou Martin
- Lou Martin
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Technicians: Chad Martin
Ponte Vedra Beach, FL
I had a new Genie motor installed today and additional parts that were needed as well for the garage door to operate correctly.My neighbor gave me the company name and number, and highly recommended them. From the personnel who answered my call, to the scheduling of the appointment, service and follow-up, all was perfect and impressive. My service technician was Tim Van Vuren who did an outstanding job! Tim called to confirm his time of arrival, was professional, extremely knowledgeable and took his time to explain the entire service to me. Thank you to Precision for maintaining such a high quality of service. I highly recommend Precision Door Service!
- Peg Snipas
Ponte Vedra Beach, FL
used precision at another property. Very prompt service. Professional and courteous technician showed up, performed inspection and went over findings and recommendations. performed all work in a professional manner and din timely fashion. I definitely endorse this company. Bill
- Bill Dryden
St. Augustine, FL
Good job done by crew. Left two pieces of roller that was cut off laying on floor of garage. Also receipt showed only 90 day warranty when we were verbally told one year. First time dealing with you company. Maybe we needed to look around for someone else that made sure everything was done the rest that way. The little things leave a lasting impression. Thanks
- Jerry Hudson
St. Augustine, FL
Service was immediate, Tim explained everything that needed to be done and all required parts were already on the truck. In four hours it was all completed and I had completely rehabbed door fittings and new motor. Great job and 100% satisfied.
- Doug Loudon
Jacksonville, FL
Cable broke on the garage door Friday night making it inoperable. I thought I would have to take time off next week from work to meet technician. Booked an appointment online with Precision and Haden had the door fixed by 9:30am Saturday. Very prompt and professional service.
- Richard Herrmann
Jacksonville Beach, FL
Prompt and professional! Had a tech by the name of Hayden Saari over a few hours after I called. Hayden was an expert of his craft, able to diagnose the issue and overcome some fairly substantial difficulties due to the construction of my garage door tracks as far as access goes. He had it up and running in no time, was extremely kind and professional, 10/10 would recommend Hayden specifically, very happy with the service and price.
- Ian Petersen
St. Augustine, FL
I have been a customer for several years and always knew that your service would be excellent. Today, that was once again true. Your very professional and very knowledgeable tech, Tim, explained everything to me, providing me with enough information to make choices regarding the new system. I am very pleased with Precision Garage, with Tim, and with my new system. Thank you.
- LUCY MURACA
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Technicians: Tim Van Vuren
St. Augustine, FL
Dalton was great. Super install, great guy and were very thankful for the service.
- Andy Uprichard
Jacksonville, FL
Several people on Nextdoor recommended Precision so I gave them a call. Michael G. came out the next morning and immediately diagnosed the problem and had it fixed in record time. He explained everything he did in detail. I will definitely recommend Precision!
- Trish Purdue
Ponte Vedra Beach, FL
Called and Precision of PonteVedra came same day. Riley the tech was very professional and courteous Very pleased with the service. Would definitely recommend Tami Perussault
- Tammy Perussault
Jacksonville, FL
Courteous, punctual, well informed, and able to convey the procedure in every day English. Informed me of all procedures and cost upfront. Did work in a timely manner, five star service!
- Kiser Lewis
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Jacksonville, FL
Riley was very acknowledgeable as he explained everything that he was doing and showed us exactly what was causing the problem. He even went out of his way to lubricate the door hinges. I would gladly recommend your company to anyone needing service with technicians like Riley in your employment.
- Eustace Johnson Jr
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Ponte Vedra Beach, FL
I felt compelled to write this review in order to acknowledge the Professionalism of the Technician (Tim). He identified the issue and offered a list of options in addressing the “Lift System” - zero pressure in choosing the multiple repair issues I needed to fix. He was Courteous and completed his work and & his workmanship was excellent.
- Laurence Nelligan
Middleburg, FL
I had some repair work done on my garage door 1 1/2 years ago. They technician was Dalton. Very polite, informative, and explained what my door would most likely need an the future. I decided it was time to repair my door, before it get worse and it still worked. I called Precision to schedule a appointment, they were courteous, pleasant and prompt. I scheduled my appointment 2 days later, to request to have the same technician come back. I never felt high pressure sale techniques, trusted DALTON!!! Highly recommend Precision Garage Doors!!!
- Jolleen Linscott
St. Augustine, FL
Outstanding service! Always professional and on time! Highly recommend this company!
- Karen Manfre
St. Augustine, FL
The technician who serviced our replacement of our outside garage pad was excellent. Hagan inspected the system explained the unit was covered under warranty replaced it with a new one. He also pointed out that the rollers needed replacement and the rubber on the bottom of the door was also worn out . He replaced every thing and tested all components . Great service at dece
- Howard Knauer
Ponte Vedra Beach, FL
Your technicians were top notch and totally professional in their repair. Fixed my problem quickly and made sure all components of the garage door and opener were operating perfectly. Very pleased. Thank you!
- James Britts
Jacksonville, FL
Tim did an outstanding job with our garage door. He was very knowledgeable, polite and provided excellent customer service. Thank you for your expertise. Keep up the good work.
- Bernard Clark
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Technicians: Tim Van Vuren
Jacksonville, FL
Call 3 garage company and got no response. Called Precision , it was so great and sent a tech out right away in a late Friday afternoon . The technician was very nice and knowledgeable. I feel much relieved with my fully functioning garage door . Thank you
- Nicole He
Jacksonville, FL
The service was professional and convenient to schedule.
- Cathy
Orange Park, FL
Technician arrived on time very courteous .Explained my options in detail performed the complete installation and fine tuned by garage door and mechanism Highly recommend this company
- emilio
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Jacksonville, FL
Joshua and Chad were very helpful and informative. They did a wonderful job on my garage door
- Wanda Click
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St. Augustine, FL
I called yesterday to make an appointment for a new garage door opener. They could have sent a tech that day but I couldn't do it until the next day. Jessica made the appt for 10 to 12 the next day. Dalton called and could come a little early so he arrived at 9:50. Dalton did a fabulous job of evaluating my current system and outlined exactly what I needed and had all costs laid out. I selected the opener I wanted and Dalton went to work. In only 2 hours I had a completely installed and operational new garage door opener! He had everything he needed for virtually replacing everything except the door itself on his truck. He updated all remotes, keypad, and programmed my car. It was actually amazing how efficiently and quickly this was all done. I would highly recommend Precision to anyone. Dalton was excellent and very knowledgeable about all aspects of his profession!!!
- Glen Knight
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Technicians: Dalton Merritt
St. Augustine, FL
Excellent customer service. Polite, honest and very competent!
- Jennifer Mallon
Jacksonville, FL
Service performed quickly and efficiently. Included spring, rollers, cables, key pad. Service provided by Mitchell. Very satisfied.
- CAROL HARRIS
Jacksonville, FL
My garage door was installed approximately 20 years ago. One of the springs broke and the door could not be opened. I called Precision Door Service at 2 PM on Tuesday and 2 technicians arrived at 8 AM on Wednesday. In addition to repairing the broken spring, I was given advice regarding preventative maintenance on other components that were nearing their useful life (rollers, bearings and lift motor). I was able to make an informed decision regarding addressing these items now rather than later. All the parts necessary to do the additional work was in their truck, so an additional service call was not necessary. Both technicians were courteous, professional and left the work area clean when they were done. In addition, Precision Door Service provides a Military and 1st Responder discount.
- Bruce Langford
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Jacksonville, FL
Precision was great. Came out within an hour of calling. Very polite and professional employees. Did a great job!
- Todd Finnegan
St. Augustine, FL
Kalen was very professional and kind. The service was provided in a timely manner, and my garage door now works perfectly!
- Ray H
Called for routine checkup and Mitchell conducted a very thorough review of our door and its functionality. Been a few years since we had it serviced, so wasn't surprised that a few items needed attention. Mitchell replaced several hinges with cracks in them, and installed a few hinges where there weren't any installed before. Also replaced the molding strip across the bottom of the door. Maintenance is not something to be ignored, so very glad we called for a review of our door, and VERY glad to interact with Mitchell - an outstanding service rep whom kept me informed of everything he did.
- Wayne Gaff